Returns & Exchanges

At Serene Herbs, we want you to feel as good in our botanical-inspired apparel as you do in nature. If your purchase doesn't perfectly fit your lifestyle, we offer a 30-day window for returns and exchanges on all unworn items.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully place the items in their original packaging, ensuring all herb-themed tags and labels remain attached.

3

Ship It Back

Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our team inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.

πŸ“…

30-Day Window

Return within 30 days of delivery

πŸ“¦

Free Returns

Prepaid shipping label provided

πŸ’³

Fast Refunds

5-7 business days processing