Frequently Asked Questions

Everything you need to know about Serene Herbs fashion and service.

What materials are used in Serene Herbs clothing?

We prioritize sustainability and comfort by using premium organic cotton, linen blends, and eco-friendly dyes to ensure our garments are as gentle on the earth as they are on your skin.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start a request for a refund or size exchange.

How do I care for my Serene Herbs garments?

To maintain the longevity of our natural fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat tumble drying.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery dates are calculated at checkout based on your specific destination.

How can I track my package?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.